If you can't find what you are looking for in our FAQs, product tutorials and self-help guides please contact us via e-mail  if you are an existing customer open a support ticket. New customers can contact the sales team via support@c-tel.co.nz

 

Setup Grandstream Wave on Android

Download the Software from your Android Store onto your mobile

you will need your SIP User <your_SIP_username>, <your_password>

Step 1

Step 2

Step 3

Step 4

Once you have entered those details, press the tick in the top right

Go Back to Step 1 and Click on Advanced Settings and scroll down to Stun Server and edit the setting to phone.c-tel.co.nz

You'll see your account with a green dot next to it, if successfully registered!

If it's red, check your SIP User details and try again!

Tip: Go to Power Setting under battery and under unmonitored apps add Gwave to avoid Android from shutting down the app when not in use.

Unit 8, 597 Rosebank Road

Avondale

Auckland 1026

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all prices shown in NZ Dollars