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If you can't find what you are looking for in our FAQs, product tutorials and self-help guides please contact us via e-mail  if you are an existing customer open a support ticket. New customers can contact the sales team via


Setup Grandstream Wave on Android

Download the Software from your Android Store onto your mobile

you will need your SIP User <your_SIP_username>, <your_password>

Step 1

Step 2

Step 3

Step 4

Once you have entered those details, press the tick in the top right

Go Back to Step 1 and Click on Advanced Settings and scroll down to Stun Server and edit the setting to

You'll see your account with a green dot next to it, if successfully registered!

If it's red, check your SIP User details and try again!

Tip: Go to Power Setting under battery and under unmonitored apps add Gwave to avoid Android from shutting down the app when not in use.

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