If you can't find what you are looking for in our FAQs, product tutorials and self-help guides please contact us via e-mail if you are an existing customer open a support ticket. New customers can contact the sales team via support@c-tel.co.nz
Setup Grandstream Wave on Android
​
Download the Software from your Android Store onto your mobile
you will need your SIP User <your_SIP_username>, <your_password>
Step 1

Step 2

Step 3

Step 4

Once you have entered those details, press the tick in the top right
Go Back to Step 1 and Click on Advanced Settings and scroll down to Stun Server and edit the setting to phone.c-tel.co.nz

You'll see your account with a green dot next to it, if successfully registered!
If it's red, check your SIP User details and try again!
Tip: Go to Power Setting under battery and under unmonitored apps add Gwave to avoid Android from shutting down the app when not in use.