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C-Tel One Number


The C-Tel one number service is an enhancement to our Locate Me service.  It enables you to have up to 6 devices or phones registered against a single C-Tel number at the same time.  When someone rings the C-Tel number all phones/devices will ring at the same time.  A great example of this is if you have c-telephone (Softphone) and a VoIP handset or dual mode cellphone.

Instead of having a C-Tel number for your handset/cellphone and another C-Tel number for your softphone with Locate Me set up between the two - simply use the same number on both and no matter where you are people will be able to reach you.  C-Tel One Number is also useful in a small office situation where you have one number and want it to ring all the office phones at once.  Of course if you're away from an area with internet access you can still use the locate me service to have your cellphone or landline ring as well.

Here's how it works

  1. First you need to enable the service in C-Tel portal.  Go to the Locate Me/OneNumber screen, tick the box labeled C-Tel One Number and then save.

  2. Next setup your devices correctly. You should choose one device as your primary device.  In the SIP settings for your primary device enter your C-Tel number and password as usual.  For each additional device you will need to add a suffix to your C-Tel number/login.  The suffix will need to take the format of a dash followed by the number 1-5.  Each device will need a different number/suffix or else the service won't work.  The password is the same for each device.

  3. The maximum number of devices you can register against one C-Tel number is 6 including your primary device

Here's a sample configuration.
Primary Device  -  VoIP handset  -  Login = 028890123
2nd Device  -  Softphone  -  Login = 028890123-1
3rd Device  - ATA adapter -  Login = 028890123-2

If you have any query on the service please email support@c-tel.co.nz

Unit 8, 597 Rosebank Road

Avondale

Auckland 1026

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